Organizational& Operational Transformation

Budgets are being squeezed, leaders are becoming frustrated with poor strategy execution, and employee engagement is suffering. There has never been a better time than now for higher education organizations to improve their stewardship of resources by operating more efficiently and effectively. This means implementing seamless operations, recruiting and retaining a high-performing workforce, and integrating technology that improves the delivery of campus services and support. Institutions first need to design an organizational and operating model that is aligned with their strategic plan and then deploy change management tactics to make any transformation successful.


Our work in this area includes:

  • Organizational & Operational Analysis & Design
  • System & Multi-campus Governance
  • Organizational & Operational Master Planning
  • Workforce Solutions
    – Talent Management & Succession Planning
    – Strategic Workforce Planning & Management
  • Service Delivery Assessment, Design, & Implementation
  • Space Utilization Assessment & Strategy
  • Revenue & Cost-Sharing Agreement Development
  • Change Management



Ecosystem connectivity

  • Strategic Planning
  • Financial Sustainability
  • Technology Services
  • Online Strategy

Primary Customers

  • President/Chancellor/University-wide Initiatives
  • Senior Academic or Administrative Leadership
  • Finance, Budgeting, & Administration
  • IT
  • Human Resources
  • Research Administration