CORE COMPETENCIES
- Implementation and optimization of CRM technologies
- Development and execution of strategic communication plans
- Staff training and development
- Business process and organization analysis
- Implementing customer-centered approaches to enrollment services and operations
EDUCATION
B.A. in English, Utica College
M.B.A., Utica College
PRIOR ROLES
Associate Dean of Admission, Communication Coordinator, Colgate University
Senior Assistant Dean, Admission Operations, Colgate University
Senior Assistant Director, Student Affairs and Enrollment Management Communications, Utica College
FUN FACTS
- I have a nerdy fascination with all things transportation; planes, trains, boats, cars…all so fun!
- I held elected office for 6 years at age 21 when I served on the Town Council in my hometown.
- My wife and I traveled to Tortola on our honeymoon and found the most wonderful dive/hangout, only to learn it was destroyed a few months later by Hurricanes Irma and Maria. We have been closely following the rebuilding, and can’t wait to get back to Quitos’ soon!