Retention Strategy

One of the biggest costs in higher education is not the acquisition of new students, but rather the cost of losing them after they have matriculated. It includes not just lost revenue, but the additional resources dedicated to the student when enrolled, the loans that a student has taken out that will need to be repaid without a degree,  and the negative impact low completion rates have on the institution’s brand and recruiting. Focusing on retention benefits the student and the institution.


Our work in this area includes:

  • Operational and Strategic Review of Student Services & Retention Functions
  • 5-Factor Analysis of Drop-Outs & Stop-Outs
  • Course & Curriculum Enrollment Analysis
  • Comprehensive Retention & Graduation Plans
  • Implementation of the Proactive Retention Environment

Ecosystem connectivity

  • Strategic Planning & Financial Sustainability Services
  • Organizational & Operational Transformation
  • Leveraging CRM & Technology Solutions
  • Enrollment Strategy

Primary Customers

  • Student Services & Student Success
  • Finance, Budgeting & Administration
  • Admissions & Financial Aid
  • President/Chancellor/University-wide Initiatives
  • Professional School Deans